About Us _
In Harmony Virtual Assistance was set up in 2016 by Kate Sutherland to help find a balance between work and family life. Kate has an Executive PA background predominantly in Law and Entertainment, and holds a Masters Degree in Music Business Management.
Having worked in the Central London corporate world for 20 years, Kate has developed her skills across a diverse range of industries including; Travel & Tourism, Insurance, Legal, Media & Entertainment, Healthcare, Corporate Hospitality, Events, Marketing & Promotions. Kate has gained extensive experience working with all types people and has a natural ability to communicate well with everyone from domestic staff to CEO's.
Kate is technically competent and has used a wide variety of office IT systems, contact databases, document management and invoicing software and has worked across all levels of corporate structures from sole-traders, small, family-run businesses to magic circle and blue chip firms. Kate has an in-depth understanding of the administration support needed by busy professionals, especially SME's, start-ups, entrepreneurs and those in the creative industries.
In Harmony Virtual Assistance is part of Divinyl Music Ltd - offering VA services alongside music event and project management. In Harmony Virtual Assistance provides a bespoke business support service, freeing up valuable time and resources thus enabling you to "work smarter, not harder", in synergy and "in harmony" with all elements of your personal and professional life.
Experience & Skills_
PA Administration
In Harmony Virtual Assisance has extensive PA and Administration experience and offers the following support as standard:-
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Electronic Press Kits (EPK's)
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Calendar and email set-up and management
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Social media scheduling and updating (Google+, Facebook, Twitter, Pinterest, Instagram, Linked In)
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Travel research; itineraries across time zones and booking transport & accommodation
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Typing up manuscript notes, or voice memo audio transcription
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70wpm audio transcription (.WAV, .CDA and .MP3 files)
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Diary management; organisation and follow-ups, scheduling meetings and sourcing venues
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Data entry inputting data into CRM databases, spreadsheets etc.
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Database and client contacts management (CRM) (Outlook, iContact, Access)
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Drafting and sending client correspondence; emails, letters, faxes etc.
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Preparing and sending quotes/invoices; (Wave, Excel, Word)
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Spreadsheets (Excel)
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Websites: Set-up of basic websites, designing, updating and creating copy content (Wix, Wordpress)
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Brand awareness (business card design, logos, Intellectual Property, PR & marketing)
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Online Surveys; creating surveys, monitoring and collating online form responses (Survey Monkey)
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Call handling virtual reception, messaging and voicemail box monitoring (VoIP)
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Online academic research dissertations, surveys (Google Scholar) etc.
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Lifestyle management e.g. family diary management, buying gifts, booking restaurants, holidays, events, paying utility bills, membership subscriptions, making personal appointments etc.
Event Management
In Harmony Virtual Assistance specialises in the music industry and event management.
Services include:-
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Event planning organisation, co-ordination, logistics and management
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Suppliers, delegates, speakers, technical crew, performer and artist liaison
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Speaker research acquisition and management (biographies, press releases etc.)
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Copy writing for promotional materials (blogs, e-newsletters, press releases etc.)
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Creative design of promotional event materials (invitations, typography, flyers, show guides, booklets, pamphlets, album covers, business cards etc.)
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Powerpoint presentations
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Collating and producing programmes, timetables, schedules and itineraries
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Sponsor and exhibitor acquisition and management
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E-newsletters (Mailchimp, Wix)
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Staff management and client relations shift rotas, annual leave calculations etc.
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Blog writing
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Social media support (Facebook, Twitter, Pinterest, Instagram, Linked In), curating content and scheduling posts across platforms (Buffer, Hootsuite, Sprout Social)
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Website design: creating and editing content (Wix, Wordpress)
